Yesterday was probably the worst day ever in the history of my work experience. I think a close second would be the day I found out that my previous employer was attempting to rip-off our customers. He's a previous employer for that very reason. I resigned when I found out what he was doing. Days like yesterday have a way of putting so much into perspective.
I am an Accounts Receivable (A/R) Senior Accountant and Office Manager. It sounds pretty boring. It could be except I have diverse responsibilities that make it challenging and rewarding for me. I have two assistants, one is an Office Assistant who helps me in the administrative aspect of my job, the other is an A/R Administrator who is responsible for the rote A/R related tasks. You would think that I have it easy, but it just doesn't seem to ever be that way. I am constantly overloaded. The Accounting Manager asked me last week what I needed to get on top of things. I told him some people who I could rely on and stayed.
Initially, I was only the Office Manager. It was rewarding but my long-term goals are in Corporate Financial Management. So, when the previous A/R Senior Accountant quit, the company offered the position to me but still wanted me to maintain my responsibilities as the Office Manager. I felt fine about that because they created the Office Assistant position to aid me in the tasks I was responsible for in that area. The A/R Administrator was fully trained so I figured it would be no problem. I had a booger of a time finding an Office Assistant who was capable. I'm on my fifth person. However, two don't really count. One lasted for two days and another only two weeks. I think this one is a keeper but still needs a lot of training. During this time, another person in the department left, I recommended my A/R Administrator for the position because I felt she was capable and it would mean a promotion for her. The person we got to replace her was amazing. She outperformed the previous person. I was excited. Finally, I would be able to get things organized and some projects off of my desk.
Another position opened up in the department, and the Accounting Manager approached me regarding using her for the position. Again, it meant a promotion so how could I be selfish and hold her back. I got in another person, the person I had to let go two days before my vacation earlier this month. She lied on her job application about some very important and serious things. Since then, I have been juggling doing her work, my work, and continuing the training of my Office Assistant. It's been a tiring month. I finally got a person in on Monday to fill the position. In the past, the people who are in the department that have performed in that position have handled the training. But, after seeing the mess that the previous person had created, I decided it was best that I train the new person for this position, that way I could keep a closer watch on his work product. That has left me very little time to take care of my other responsibilities. No problem. I was managing to juggle all the balls and nothing urgent was on my plate.
Yesterday, one of those balls dropped. A MAJOR ball. A ball that could cost our company serious bucks if I don't get it rectified quickly. A ball that I thought had been put away months ago. I still don't quite understand how it was overlooked. I think there was some miscommunication that occurred with outside sources but ultimately I am responsible. The buck stops with me. After I gathered all of the information, I called the Vice President and told her what had occurred and how I was working to rectify it. I learned early on in the business world that you should never just be someone who points out problems but you should offer up solutions as well. In this case, I definitely needed to have some solutions.
She could have fired me on the spot. I was really upset. Yup, tears and all. I apologized for being unprofessional. I hate that about being a woman. When I am overly stressed or angered, my emotions take over. She amazed me. She said that she understood because I was also a friend. She said not to be so hard on myself because it's not like I sit around eating Bon-Bons all day, that I have too much on my plate and that's why we need to get me some help. Gulp! Not what I expected at all.
So, now that my face is mushed into the carpet, I think I'll get up and begin cleaning up the mess. Yes, I'll be working this weekend. Nothing like falling on your face to give you a new perspective of things. Have I said lately how much I fricken LOVE the company I work for? I do, I'm not complaining about my job or the people that I work for. I love it and them. I just wish there were more people out in the job market who were honest and took their responsibilities seriously. I know I would breath a little easier.